Inside Wymac with Andrew
Hi
I’m really excited to share some news with you this quarter about latest trends in the industry and some updates here at Wymac.
Firstly, I love being involved in the sales process and having the opportunity to meet with operators and hearing first-hand what’s working and where the challenges are.
Across casinos, national hotel groups, leading clubs and community venues, the themes are 100% consistent. Cost-of-living pressures and uncertain consumer sentiment are impacting everyone. More than ever, customers want to feel like they’re getting fair value for their entertainment dollar.
Staying close to your customer and reinforcing your “value proposition” is more important than ever. Part of this is for customers to feel rewarded for their loyalty and for you to surprise them with offers, incentives and rewards so they feel connected to your venue.
Time and again we see what reinforcing loyalty and engagement looks like. In our world, it’s about making sure that every time your customers swipe at a kiosk it’s a positive experience and an opportunity for connection between you and your members.
No distractions, no competing messages, just their full attention.
To make the most of that moment, we continue to evolve our platform. We’re expanding integrations, improving the user experience, and developing new games and gamified promotions. All to create more meaningful interactions and drive value for you and your member.
We’re proud of what we’ve built, but our focus is firmly on what comes next, helping our partners stay ahead as the industry evolves.
Secondly, I’m really pleased to welcome Joe Scaringi to the Wymac team. With more than 25 years’ experience across gaming and loyalty, Joe brings strong capability in customer behaviour, campaign strategy and execution. Most of Joe’s career was in senior marketing roles at Crown including managing the entire portfolio of promotions.
For you, this means more than just great kiosks. It means having the support and expertise to get the most out of them and driving utilisation and results.
With a team that combines technical strength and real-world marketing experience, we’re better placed than ever to support you from rollout through to ongoing optimisation.
We appreciate your continued support and look forward to building on it.
If you’d like to connect with a member of our team or share your thoughts, feel free to drop us a line at support@wymac.com.au — we’d love to hear from you.
All the best,
Andrew Wyer.
CEO, Wymac
Our Latest Games
Get ready to take flight in the thrilling new release of Boost or Bust! Strap on your jetpack and soar high above the canyons as you watch your altitude—and your potential prizes—skyrocket. Featuring an exhilarating new "best or less" style mechanic, this game is the ultimate test of nerve and timing. The higher you fly, the bigger the rewards climb.
Risk It All for Epic Rewards in the All-New Prize Reveal!
PRIZE REVEAL - Get ready to take your rewards to thrilling new heights. We’ve introduced a heart-pounding, high-stakes crash-style feature where your nerve and timing mean everything. Watch our fearless stuntman strap on his jetpack and blast off into the sky, climbing higher up the Riskometer to unlock increasingly awesome prizes. But don't get too greedy! You need to hit that big red STOP button to lock in your prize before his jetpack suddenly explodes and you lose it all. Do you have the guts to hold out for the ultimate reward, or will you play it safe and cash out early? Strap in, hold your breath, and ask yourself: will he get to the top?
Skyrocket Your Score and Dominate the Leaderboard!
SCORE REVEAL - Take your competitive spirit to the stratosphere with the all-new leaderboard challenge. We’ve turned up the heat with a thrilling score-reveal mode designed to separate the rookies from the venue legends. Watch your points skyrocket up the Riskometer as our stuntman blasts higher into the sky, climbing toward that massive 10,000-point ceiling. The longer you hold your nerve, the bigger your score becomes—but don't get reckless! You need to smash that STOP button to safely bank your points before the jetpack explodes and leaves you with a big fat zero. It’s the ultimate high-stakes game of chicken. Do you have the ice-cold timing to secure a massive score and claim your bragging rights at the very top of the venue leaderboard?
Step right up to the greatest show in town with the spectacular Wheel of Wonders! This thrilling carnival game invites you to spin your way to phenomenal rewards. Give the vibrant wheel a mighty whirl, hold your breath, and wait to see where it lands. With a whole host of fantastic prizes waiting to be won, every single play is a chance to strike it lucky and walk away a winner!
One Lucky Spin is all It takes to WIN BIG
PRIZE REVEAL - The spotlight is on you in the magnificent Wheel of Wonders! Hosted by our cheerful Ringmaster under the grand big top, this is your moment to win big with just a single flick of the wrist. Give the vibrant wheel one mighty spin, hold your breath, and watch as it ticks down to reveal your spectacular prize. With an array of fantastic rewards waiting on the wheel, it only takes one lucky turn to walk away a winner. What incredible prize has your name on it? Take your spin and let the wonders unfold!
Three Spins to Glory - Dominate the Leaderboard!
SCORE REVEAL -This thrilling new challenge invites you to spin your way to leaderboard glory. Step up to the vibrant wheel and take your three lucky spins to rack up as many points as you can. Every whirl builds your total score, leading to an exciting final reveal as you battle it out for the number one spot on our ultimate venue leaderboard. Do you have the golden touch to out-spin the competition, claim the highest score, and become a true venue legend? Take your spins and let the wonders unfold!
Exciting Partner Update
Wymac Kiosk + Max Integration
Smarter Promotions. Connected Experiences.
Wymac is excited to announce our latest integration with MAX Gaming through the new Max Third Party API framework, delivering a deeper level of connectivity between the Wymac Kiosk platform and Max’s Alveo campaign ecosystem.
This new integration allows venues to create more engaging, targeted, and measurable promotional experiences by connecting campaign activity directly to the kiosk environment.
Alveo Campaign Triggered Promotions
Through the Max Third Party API connection, Wymac Kiosk can now trigger kiosk-based promotions directly from Alveo campaigns. This enables venues to drive personalised member experiences by targeting eligible patrons with gamified kiosk promotions based on campaign rules managed within the Max environment.
Whether rewarding visitation, enhancing member experiences based off venue activity, or supporting broader venue marketing initiatives, venues can now seamlessly combine the power of Alveo campaign management with the interactive engagement of the Wymac Kiosk platform.
Max Virtual Barrel Integration
The integration also introduces support for Max Virtual Barrel promotions, allowing patrons to view their current virtual barrel entries directly at the kiosk.
In addition, Wymac promotions can now award bonus entries into Max-managed virtual barrels, creating new opportunities for venues to enhance promotional engagement and reward participation through interactive kiosk experiences.
Infrastructure Requirements
To utilise the new integration capabilities, venues must have access to Max’s Third Party Server infrastructure, which is required to enable communication between the Wymac Kiosk platform and the Max API environment.
Our team can work with venues and Max to assist in validating connectivity requirements as part of the implementation process.
Coming Soon – Stage 2 Integration Enhancements
We are currently progressing Stage 2 of the Max integration, which will further extend member engagement and data management capabilities.
Planned enhancements include:
Allowing patrons to opt back into SMS and email communications directly from the kiosk
Providing patrons with the ability to update their mobile number and email address on their membership account
Supporting improved member data accuracy and communication consent management
These upcoming features will provide venues with additional tools to improve marketing reach, maintain accurate member records, and streamline patron self-service functionality.
Bringing Connected Promotions to Life
The continued evolution of the Wymac Kiosk platform reflects our commitment to delivering flexible, integrated, and engaging promotional solutions for the gaming and hospitality industry.
By combining the power of Max campaign management with Wymac’s gamified kiosk experiences, venues can create richer member interactions, stronger campaign engagement, and more dynamic promotional outcomes.
